Why Do I Receive Connection Failed When Playing Directly From My iPhone

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BLS-KB15-804

Scenario

When playing music directly from an iPhone or iPad, an error message appears (values may differ); 

error: display from (address: http://192.168.1.101:8099/track?id=5170838401952792809): connection failed. make sure that this resource is available

Resolution

The music being selected has been downloaded for offline Playback using Apple Music, but has not been purchased in iTunes. As a result, Apple Music and it's licensing agreement with the Artist, will not let you play the track using their service via a third party device such as Bluesound.

There are two possible solutions that can be used to listen to this track in the future;

  1. Purchase the song in question using iTunes
  2. Using a Bluetooth Adapter, pair your iPhone/iPad with Bluesound and listen to it using the Apple Music App (see BLS-KB14-401 for details)

Notes

  • Some consumers may also receive this message if the file in question is in AIFF or ALAC format

 

 

 

 

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